Do I need to create an account to place an order?
No, you can browse our website and place an order using guest checkout. However, creating an account at Abeerah Boutique allows you to enjoy added benefits such as faster checkout, saved delivery addresses, order tracking, and access to your order history.
What are the benefits of creating a member account?
By creating a member account, you can:
- Enjoy a quicker and smoother shopping experience
- Save multiple shipping addresses
- View past and current orders
- Track your order status before dispatch
- Receive updates about new arrivals and offers
What should I do if I forget my password?
Simply click on “Forgot Password” on the login page. Enter your registered email address, and you will receive instructions to reset your password securely.
How can I update my shipping or billing address?
Log in to your account and go to “My Account”. From there, you can edit or update your shipping and billing details and save them for future orders.
How do I place an order online at Abeerah Boutique?
To place an order:
- Select the product you wish to purchase
- Choose your size and color (if applicable)
- Click “Add to Cart”
- Proceed to checkout
- Enter your delivery details and contact information
- Select your preferred payment method
- Click “Place Order”
You will receive an order confirmation email once your order is successfully placed.
How do I know if my order has been successfully placed?
After placing your order, you will receive a confirmation email containing your order number and invoice. If you do not receive an email, please check your spam folder or contact our customer support.
Why is an item in my cart showing as unavailable?
Adding an item to your cart does not reserve it. Products remain available to all customers until checkout is completed. If an item becomes unavailable, you will need to remove it from your cart to proceed.
Can I cancel or change my order?
You can cancel or modify your order before checkout.
Once an order has been confirmed, it cannot be changed or canceled before dispatch. In this case, you may return the item after delivery according to our Returns Policy.
What payment methods are accepted in France?
Abeerah Boutique accepts the following secure payment options commonly used in France:
- Credit & Debit Cards (Visa, Mastercard)
- PayPal
- Apple Pay
- Google Pay
All payments are processed securely through encrypted payment gateways.
Is my payment and personal information secure?
Yes, your security is our priority. Our website uses SSL encryption to protect your personal and payment information. You can shop with confidence knowing your data is fully secure.
What currency are prices displayed in?
All prices are displayed in Euros (€) and include applicable taxes unless stated otherwise.
How long does delivery take in France?
Orders within France are typically delivered within 3–7 working days after order confirmation. Delivery times may vary during peak seasons or promotional periods.
Do you ship internationally?
Yes, Abeerah Boutique ships across France and selected European countries. International delivery times may vary depending on the destination.
Which courier services do you use in France?
We use trusted and reliable courier partners such as:
- Colissimo
- Chronopost
- DHL
- UPS
Tracking details are shared once your order is dispatched.
What happens if I’m not available at the time of delivery?
Our courier partners usually attempt delivery more than once or leave your parcel at a nearby pickup point. Please ensure your address and contact details are correct to avoid delays.
How can I contact Abeerah Boutique for support?
You can reach our customer support team via:
- Website contact form
- Social media channels
We aim to respond to all inquiries as quickly as possible.